What exactly does Mr. Sandless^TM do?

There are two types of traditional sanding. The first is a light sanding where they do the surface and put on a single coat of urethane. It takes 1-2 days and costs about $400 per room. This is also known as screen sanding, grit pad sanding, or re-coating. The 2nd is a full sand out, where they sand away 1/16th to an 1/8th of an inch off your floor and they put on a couple coats of urethane. It takes 4-7 days and costs about $900/room. Our service quality-wise falls right in the middle. We use a process very similar to sanding but with a special non-toxic solution. We actually get deeper into the wood than a light sanding. Then we seal the floor with our own brand of finish. It looks like urethane, lasts likes urethane, and you clean it like urethane. But unlike urethane there is no odor, and it dries in one hour. So we can literally seal your floor with multiple coats in just a few hours. This is why our floors look so good and last so long! Then you can walk right on your floor and put furniture down as soon as we are finished. Best of all, we are about half the price of sanding.

How long does it take?

There are a few factors that influence the amount of time we spend, such as if we will be moving and replacing your furniture, how many rooms we will be servicing, and how high the humidity is, which will add time to the curing process. But generally speaking, we can be in and out of most jobs between four and six hours. For a more specific time, just give us a call! We'll be more than happy to discuss the details of your floors with you!

What kind of finish do you use?

We use our own brand of wood floor finish. It is a one of a kind, 21st Century proprietary solution. There is nothing like it on the market today and can not be purchased in any store. We have tested it against every other floor finish that is available in the market today, and nothing compares to what we use!

How durable is your finish?

Our proprietary finish has been extensively tested for durability. Before we opened Mr. Sandless™, our finish was tested for three years and hundreds of real world floors, with 100% customer satisfaction. We have complete confidence in our service and finish, and this is why we have thousands of satisfied customers!  Best of all, we seal every floor we service with multiple coats.  When a seal is achieved, moisture and dirt can not penetrate to the wood, and this is why after 8 years, we have never had a client call to say it didn’t last.   

How long does it last?

We offer a five year warranty that our finish will not peel, crack, chip, or yellow! There are many variables that go into determining durability, but generally speaking, with proper care, a floor finished by Mr. Sandless will last for many years. Our polymer has the same properties as urethane, and so the durability is the same as water based urethane.  To increase the durability, we will apply multiple coats to seal the floor for no additional cost to you. 

What can you do with pet stains?

Pet stains are common problems we see. These dark black marks often go all the way through so if the board is turned over, the stain will still be there. Whether you use our service or sand these stains, they normally won’t come out. The industry standard in this case is to recommend board replacement, unless you can hide the damaged sections of the floor with furniture or an area rug. In those cases, we will just proceed with our service. And if you’d like board replacement, we have master carpenters on staff to handle that for you. More on pet stains: Pet urine forms bacteria within 24 hours. The bacteria eats through the urethane and into the board, and continues on through the board until it turns dark and is ruined.  We can also color the floor to hide the damage as well.   

My floor has different shades. Can you blend these?

Yes!  Please perform this simple test. Take a cloth and wet it. Rub the cloth over a small section of the floor. The moment the floor is wet, this is the color and tone your floor will be when our service is complete. Most floors are not stained a color. The color is achieved when a finish is applied, which brings out the natural tones and warmth of the floor boards. The color depends on the type of wood used. For blending purposes, please perform the wet test on an area where the different colors meet. If the two blend when wet, then the colors will blend with our service. If not, can you live with the slight color difference? Most people won’t notice. You can also use area rugs. Are you planning on using area rugs any way? If so, there is no reason you shouldn’t proceed with service.  If someone sanded around an area rug, we can blend that out for you as well!

Can I change the color of my floor?

Yes!  If you have a floor that is rich in patina, we recommend that you allow our finish to bring out the natural color and tone of the floor.  The color is in the wood and it is brought out by the finish. To see the color of your floor, we suggest the wet test listed above.  If the floor is not the tone you would like to see, we can add one of multiple different colors to achieve the look you want.

Can you refinish a waxed floor?

Yes! Our service will remove the wax so that we can properly seal the floors. The good thing about wax it is that it really does protect the floor, and so in most cases, we end up with a floor that is nearly new—even if it is many years old. The bad thing about wax is that as it breaks down, it holds onto the dirt rather than to repel it. Once the wax is removed, new and dramatic color can be seen!

I’ve used an acrylic product I bought online. Can you still refinish my floors?

Yes! Our service can remove any of the online or over the counter inexpensive floor finishes that are on the market, even if they are chipping or uneven. Be sure to tell your service technician what you used and they will know how to take care of your floor!

I have an “engineered” floor and another laminate floor. Can you refinish these?

Yes! Our service is perfect for all of the modern engineered and laminate flooring on the market today! We can seal the floor and renew the finish for an even better protection than when it was first installed.

I have paint splatters and spills on my floor. Can you remove the paint?

Yes! Just about every floor we service has paint drips and splatters. Some are literally covered in paint. Our proprietary process will remove the paint. One of the best things about our service is we do not allow anything to remain on the floor surface before we seal it.

Does it fix gaps in the floor boards?

The only way to truly fix gaps in floor boards is to replace the boards or the floor. Some gaps are naturally occurring from the shrinking and expanding of the home during different weather changes. These gaps should be left as is. Some floors we serviced have large gaps, and the owners love that look!

We were told our floors cannot be sanded again. Is that true?

Floor boards, which are finished wood, are generally very thin. Most floors can only be sanded between 1-2 times. There are several reasons a floor can't be sanded, such as, moisture has crept into the boards, the nails are showing but the board is too thin to reset them, or the floor is warped and uneven. There are two good things I can tell you though. Our process is completely NON-destructive and never harms the wood! Also, we have done floors with one, two, or all of the problems listed above, and all had outstanding results! It is always worth giving us a chance to see what we can do with your floor before you consider replacing it!

We have several spots from various spills/etc on our floor. Will they come out?

There are many factors when it comes to our process, to determine what will or won't come out. These include the type of wood, how much urethane is on it, or for that matter, what other chemicals are on it, and what type of stain it is. We are always completely honest when we come to service your floors. We will tell you the stains we know will come out, point out the ones that might, and show you the ones that may be up in the air. Every floor and condition is unique, but we will try our best to get your floors even looking

I'm considering pulling up my carpets. Any suggestions?

Pulling up the carpets is a lot of work! Here's how I did mine:

1.     Cut a section at a time with a carpet knife (without cutting into the floor!)

2.     Roll that section up, and then pull up that section of padding.

3.     Use pliers (almost any kind will do, but some are easier on the hands than others) to remove the staples that held down the pad. Pull them straight up, as this will leave the smallest mark in the floor. If they are tight to the floor, tap a small screw driver under them just enough to use the pliers.

4.     Then, use a pry bar to pull up the tack board that runs around the room. Those nails are sharp, so use care! Remove left behind nails with a hammer claw or pry bar.

During our preparation for finishing the floors after carpet removal, we will fill any holes that are noticeable. We also offer quarter round installation. That is the piece of trim that is removed when carpet is installed, so that they can lay the tack board against the wall. We custom cut, stain and finish the quarter round to tie your floor to the wall in a spectacular fashion! We also can move your furniture and pull your carpets up for you! Call us today!